Error – Exchange 2007 server on which an address list service is active cannot be found
Error:
An Exchange 2007 server on which an address list service is active cannot be found.
The only clue to the source of the problem was found here:
The writer indicates that the source is the Microsoft Exchange System Attendant service not running.
Sure enough:
The service was indeed not running.
Now, why the service was not running in the first place is an unknown other than perhaps it did not start up after the Exchange 2007 Service Pack 2 installation. We will monitor the rest of our SP2 installs to see if this behaviour is consistent.
As a just in case, we did the following:
We changed the Take No Action to Restart the Service.
Once the service was started, we were greeted with the following after running the New Mail Contact wizard:
Summary: 1 item(s). 1 succeeded, 0 failed.
Elapsed time: 00:00:00
Error:
An Exchange 2007 server on which an address list service is active cannot be found.
Code:
Exchange Management Shell command attempted:
New-MailContact -ExternalEmailAddress 'SMTP:scans@companyweb' -Name 'Scan ToEmail' -Alias 'scans' -OrganizationalUnit sbsdomain.local/MyBusiness/Users/SBSUsers' -FirstName 'Scan' -Initials '' -LastName 'ToEmail'
Elapsed Time: 00:00:00
- ChicagoTech: Exchange 2007 address list service cannot be found
The writer indicates that the source is the Microsoft Exchange System Attendant service not running.
Sure enough:

The service was indeed not running.
Now, why the service was not running in the first place is an unknown other than perhaps it did not start up after the Exchange 2007 Service Pack 2 installation. We will monitor the rest of our SP2 installs to see if this behaviour is consistent.
As a just in case, we did the following:

We changed the Take No Action to Restart the Service.
Once the service was started, we were greeted with the following after running the New Mail Contact wizard:
Summary: 1 item(s). 1 succeeded, 0 failed.
Elapsed time: 00:00:00